Inside the registry, navigate to Computer\HKEY_CURRENT_USER\Software\Plex, Inc.\Plex Media Server in the left-hand tree as seen below. Open up the Registry Editor by typing “regedit” in the Start Menu search box and run the application. Windows: Delete the Appropriate Registry Entries
#IS PLEX DOWN HOW TO#
Let’st take a look first at how to reset your login token on Windows, and then highlight where to find the necessary files on macOS and Linux (and other UNIX-derived) operating systems. While the basic information we need to remove (to trigger the reset) is exactly the same on every operating system, that information is located in a different place depending on your system. Instead, this is about forcing your local Plex server to forget previously entered information so you can reenter it and properly authenticate with the central Plex login server. Note: Before we proceed, to be clear, this process is not about resetting your password and getting a new one from the Plex company (if you need to do so, you can do that here). By diving into the settings and erasing the stored tokens for your login, you can force Plex to ask for them again and get a fresh error-free login. The problem is that deep behind the scenes in the Windows Registry (or in text-based configuration files on macOS and Linux), there’s an issue with how the login credentials for your account have been stored. The issue manifests itself in a few different ways, but the common element is that when you go to log into your web-based control panel for your Plex server either you can’t access the control panel at all, and get an error like “You do not have permission to access this server.” Or, if you’ve ever dabbled with multiple servers or have removed and installed your Plex server on the same machine with a different account, you’ll be unable to log in with the account you wish to use. RELATED: How to Set Up Plex (and Watch Your Movies on Any Device) But sometimes, you’ll go to log into your server only to be mysteriously shut out. Let’s dig into some arcane settings and get you back to media nirvana.
#IS PLEX DOWN INSTALL#
You install the server software, you point your Plex clients at it, and start watching your movies. For the most part, the Plex Media Server experience is pretty flawless.